Returns & Exchanges
We want you to love your new jewelry, but if something isn't quite right, we accept returns on unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, certain items like earrings may be final sale.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your jewelry in its original branded box and protective pouch to ensure it arrives back to us in perfect condition.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing